24 October, 2016

Terms and conditions

SoulMadeStore

“Original means to return to the origin”

Original developed patterns by Fernando Garcia de la Calera.

All garments are tailor made in the Madrid´s workshop.Products limited by the fabric stock.

Delivered in 4 ´5 weeks, as the garment is not tailored,until it’s going to be owned.

The Concrete Company is a Tailoring Workshop located in Madrid, is a small business run by tailor Fernando Garcia de la Calera, based on traditional artisan work, so he will check, cut and finish all the garments personally.

You can contact the workshop or him before placing your order for discuss measurements, fabric or artisanal made finished details enquires. As we do not accept refunds or cancellations.

Our delivery time starts from the moment an order is accepted and includes a four to five weeks period where your products will be created, processed and dispatched by the workshop.

We work closely with our shipping partner to minimise the potential impact of custom delays on our international customers.

When the order is shipped, Clients receive an E-mail from The Concrete Workshop specifying the tracking number and a direct link to monitor the shipment status.

In the event of delays in Customs, Clients will be notified directly by the courier and/or The Concrete Co. Madrid.

The Concrete Co. Madrid insures each purchase during the time it is in transit until it is delivered to you.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by The Concrete Company Madrid and transfer of responsibility in the same way.

Prices are stated in Euros inclusive of taxes, and excluding preparation and delivery charges.

Value Added Tax is the tax in force on Spanish mainland territory at the date of the order and is included in the product price.

This tax is also applicable within the European Union (EU). The Concrete Company Madrid is not responsible for any customs or duty charges.

The flat-rate amount charged for preparation and delivery is communicated to the Customer on the detailed order form, prior to its validation.Payment methods accepted are:

Credit Card

Paypal

Direct Bank Transfer

From time to time, TheConcreteSoulMade.com runs free shipping promotions.

To be notified by email, simply sign up to our newsletter.

Please note that free shipping promotions will be applied to your order on the payment page.

The Concrete Company Madrid acts according To Spanish law in personal data protection: Ley Orgánica 15/1999 de 13 de diciembre, de Protección de Datos de Carácter Personal (LOPD).

We give you a year guarantee and free repair services in any product damage as normal condition usage.

Contact the workshop to evaluate in any case.

The Concrete Company Madrid. S.L.

ES B · 86862794

Calle Marqués de Santa Ana 28

28004, Madrid, Spain.workshop@concretemadrid.com

fgarcia@concretemadrid.com

+0034 081 31 55

Images and video from TheConcreteSoulMade.com may be used on blogs if credit for the origin of images is acknowledged.

Please credit products and imagery to The Concrete Company Madrid.